Catalog Number : ngd1374
Title : Hot Topics in Risk Management
Speaker : Sue Dill

Webplay Recording Date : 1-19-2012
Webplay Price : $ 200 for two weeks viewing

Webinar Overview:

This program will cover hot topics in risk management that impact patient safety. It will discuss the Joint Commission standards on ten things risk managers should understand about the 2011 patient centered communication standards on use of interpreters and the July 2011 medication reconciliation standards. Tips to prevent patient falls and unnecessary readmissions will also be discussed. This is a fast paced presentation to hit many of the recent hot issues in risk management today.

Webinar Objectives:

• Explain that TJC has standards on Patient Centered Communication, which includes requirements for interpreters
• Discuss the new CMS requirements located in the February 14, 2011 Anesthesia Standards that state that a post-anesthesia evaluation must be done on all surgery patients who have had anesthesia within 48 hours
• Review the top five problematic standards for hospitals by TJC
• Recognize that a physician who signs off on a verbal order must also record the date and time signed
• Recognize that CMS has proposed changes regarding the written notifications that patients may do when notifying the QIO and State Department of Health

Webinar Outline:

• TJC 2011 Patient Centered Communication Standard - 10 things on interpreters risk managers should know
• Culture of safety and medical error reporting
• Fatigue and patient safety issues
• Verbal orders requirements from CMS and TJC
• CMS proposed worksheets on PI, Infection Control and Discharge Planning
• Safe injection practices
• Preventing readmission - 20 tips for risk managers
• H&P CMS and TJC
• CMS restraint and seclusion - 20 tips to ensure compliance
• CMS Post Anesthesia Evaluation changes for 2011
• TJC top five hot compliance standards
• Alarm fatigue
• Recent issues on radiation exposure
• Preventing OR fires - 15 things risk managers can do
• July 2011 Medication Reconciliation standards by TJC
• 20 tips to prevent Patient Falls
• Use of trigger tools to detect errors and improve patient safety
• Proposed changes to the QIO and state agency CMS CoP which will result in increasing the number of complaints and grievances
• Ensure a visitation policy that is compliant with CMS and TJC

Target Audience:

• Risk Managers
• Patient safety officer
• Chief Operating Officer
• Chief Nursing Officer
• Emergency Department Manager
• Nurse Managers/Supervisors
• OR Nurse Manager
• Compliance Officer
• Joint Commission Coordinator
• Quality Improvement personnel
• Consumer Advocates
• Staff Nurses
• In-house legal counsel
• Nurse educator
• Regulatory Affairs
• Pharmacist
• Anyone interested in risk management and patient safety issues

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.